Delivery & Returns

United Kingdom

We aim to post orders within 24 hours on the next working day. Orders placed on weekends or public holidays will be posted on the next working day.

We use Royal Mail Tracked 48, Parcel Force 48 dependent on size and weight of the order.  Hermes is also used for Fillings, again dependent on size and weight of the order.

For Urgent Orders, express delivery can be arranged at an extra cost, please contact us for a quote.

The minimum delivery fee is £2.99. Delivery is free on orders £20.00 or more.

International Orders

Shipping to USA, China, Canada, Australia

£10-£50 spend  -  £15      £51-£100 spend - £20

£101-£200 spend - £25     £201-£350 spend - £30

Europe Shipping

£10-£50 spend  -      £9      £51-£100 spend - £14

£101-£200 spend - £16     £201-£350 spend - £18

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.


Unwanted Item Returns

We want you to be happy when you shop with us but understand there are times when you may want to return an item. Items must be returned in their original condition within 5 days from the date you received the item and let us know a return is on its way.

The cost of returns of unwanted items are to be paid by the purchaser. We recommend returns are made using a tracked service for your protection.

Returns are not accepted on patterns due to copyright infringements. 


Damaged or Missing Items

In the event of any items delivered by us being damaged in transit or missing , then you must notify us within 4 working days of receipt. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the delivery company. The cost of returns for damaged items will be refunded.

Our returns policy does not affect your statutory rights